If you’re visiting us for the first time, or simply unsure where to begin, we recommend booking a consultation with one of our experienced aesthetic doctors or skin therapists. This allows us to understand your skin, lifestyle and personal goals before tailoring a treatment pathway that feels right for you.

Feel free to contact us on 1300 142 536. if you’d like guidance ahead of your visit.

We’d be honoured to help you prepare. Some treatments require time to unfold, or work best as a series, so we recommend planning ahead. As a guide, we suggest visiting 4 to 6 months before your occasion, or at least 6 months ahead of your wedding if you’re seeking a long-term skin program. Your Aesthetic Doctor or Dermal Therapist will advise the most suitable timeline during consultation.

Due to TGA advertising regulations, we’re unable to name or promote prescription-only cosmetic treatments online. However, our qualified Aesthetic Physicians offer private consultations to determine whether certain options may be appropriate for you. Where suitable, injectable services are performed by experienced medical professionals.

We encourage you to arrive 10 to 15 minutes before your appointment to allow time for check-in, any required forms, and a moment to unwind in our reception.

Yes, Afterpay is available for select in-clinic treatments, gift vouchers and purchases from our online store.

At-home care plays a vital role in maintaining results and supporting skin health. Your therapist will recommend a personalised home routine during your consultation, or you’re welcome to explore our skincare offering online if you need to replenish essentials.

Your Aesthetic Doctor will guide you through any relevant aftercare during your appointment. If you need clarification following your visit, you’re always welcome to contact us, we’re here to support you.

For most skin and laser treatments, we ask that you arrive with clean, makeup-free skin. If you have facial hair, we may recommend shaving the treatment area beforehand to ensure the best possible outcome. This helps your appointment run smoothly and safely from the outset.